Corona Shipping Information

Shipping Delays to Several Countries

Latest Update: Shipping to Singpore is possible again

As the German postal service announced, some countries are temporarily no longer being supplied or delays are occurring.

"Until further notice, merchandise shipments to several countries (DHL Paket International, Päckchen International and Warenpost International) can no longer be accepted due to problems with transport, customs clearance and/or delivery."

Since the list may change from day to day, here is a link to the current shipping situation.

https://www.deutschepost.de/en/c/coronavirus.html#international
(we ship by "Warenpost International" - within Germany by DHL without bigger problems. In Europe there are almost no restrictions anymore)

Of course we continue to accept all orders and check on a daily basis whether they can be delivered - therefore please allow some delays for your order to be delivered due to the situation. Right now the following restrictions are known according to the above page:
 
Current information on routing restrictions in our main markets:
(please check the link above, if there are restrictions in your own country)

Australia:

Until further notice, merchandise shipments to Australia (DHL Paket International, Päckchen International and Warenpost International) can no longer be accepted due to problems with transport, customs clearance and/or delivery. The restrictions also apply to items to Tasmania and Lord Howe Island.

New Zealand
Until further notice, merchandise shipments to New Zealand (DHL Paket International, Päckchen International and Warenpost International) can no longer be accepted due to problems with transport, customs clearance and/or delivery. The restrictions also apply to New Zealand’s outer territories.

USA:
At this time, transport capacities are substantially reduced with regard to the USA. As such, special measures are required to maintain the dispatch of letters and parcels. Warenpost and Päckchen products are no longer available for shipment to the USA until further notice.

Chile
Until further notice, merchandise shipments to Chile (DHL Paket International, Päckchen International and Warenpost International) can no longer be accepted due to problems with transport, customs clearance and/or delivery. 

Philippines
Until further notice, merchandise shipments to the Philippines (DHL Paket International, Päckchen International and Warenpost International) can no longer be accepted due to problems with transport, customs clearance and/or delivery. 
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