General Terms and Conditions

Jessica Sax, Eppeleinstr. 5, 92353 Postbauer-Heng, Germany

E-Mail:, Tel: +49-9188-5996703, Web:


Person responsible according to § 55 subsection 2 RStV (Interstate Broadcasting Treaty): Jessica Sax, Eppeleinstr. 5, 92353 Postbauer-Heng


1. Scope of Application

These General Terms and Conditions (GTC) apply to all products and services Coliro provides to consumers (§ 13 German Civil Code, BGB). A consumer is a natural person who is acting for purposes which are outside his/her trade, business or profession.

2. Contracting Party

The sales contract is concluded with: Ms Jessica Sax, Eppeleinstr. 5, 92353 Postbauer-Heng, Germany

3. Offer and Conclusion of Contract

3.1 The presentation of the products in the online shop does not constitute a legally binding offer, but an invitation to order. Errors excepted.

3.2 By clicking on the [Order] button, you submit a binding order for the products listed on the order page. The sales contract shall be deemed concluded upon our written confirmation of your order via email immediately after receipt of your order.

4. Right of Cancellation

4.1 Consumers have the right to cancel the contract within 14 days.

Cancellation Policy

Right of Cancellation

You may cancel this contract in writing (e.g. letter, fax, or email) within 14 days without giving any reason; or - if the goods are made available to you prior to the expiration of the deadline - by returning the respective items to us. The deadline shall commence following the receipt of these written instructions, however not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and not prior to performance of our information obligations according to Article 246 § 2 in conjunction with § 1, subsection 1 and 2 EGBGB (Introductory Law to the German Civil Code) as well as our obligations according to § 312e, subsection 1, sentence 1, Civil Code in conjunction with Article 246, § 3 EGBGB. The timely dispatch of the cancellation or of the items shall be deemed sufficient for compliance with the cancellation period. The cancellation notice must be sent to:

Jessica Sax, Eppeleinstr. 5, 92353 Postbauer-Heng, Germany, - A sample form is available here.

Consequences of Cancellation

In the case of an effective cancellation, the mutually received benefits and if so derived profits (e.g. interests) are to be returned. If you are unable to return the goods received in full or in part, or if you can return them only in deteriorated condition, you shall be liable to pay compensation for lost value, if applicable. You are only obliged to provide compensation for deteriorated goods and received benefits insofar as the deterioration and benefits are a result of utilization of the goods that exceeds an inspection of their characteristics and functionality, i.e. the testing and examination of goods, as would be possible and usual in a retail shop. Goods consignable by parcel shipment are to be returned at your own risk. You will have to bear the expense of the return shipment if the goods delivered correspond to those ordered. Items that cannot be shipped by package will be collected at your premises. Any obligation to refund payments already made shall be met within 30 days. The period applicable to you shall commence upon dispatch of the cancellation notice or the item; the period applicable to us shall commence upon receipt of the same.

End of Cancellation Policy


4.2 The right of cancellation does not apply to the delivery of goods that are custom-made or clearly tailored to your personal needs or, to the delivery of audio and video recordings or of software, to the extent the delivered computer media has been unsealed by you.


4.3 Please avoid damages and contaminations. Please return the goods in their original packaging including all accessories and all packaging components. If necessary, use protective secondary packaging. In case the original packaging is no longer available, please ensure sufficient protection from transport damages by using suitable packaging to avoid claims for damages caused by defective packaging.


4.4 Please return the goods by sending them as stamped package and keep the receipt. If requested, we will reimburse the mailing costs in advance, provided such mailing costs will not have to be borne by yourself.


4.5 Please give notice of the return of goods to enable us to allocate the products as quickly as possible.


4.6 Please note that the modalities mentioned in subsections 4.3 to 4.5 are no precondition for the effective exercise of the right of cancellation.


4a. Return costs in case of exercising the right of cancellation

If you exercise your right of cancellation (see Instruction on Cancellation) you will have to bear the regular costs of return, in case the delivered goods correspond to those ordered and if the price of the goods to be returned does not exceed the amount of 40 Euros or if, in case of a higher price of the goods at the time of the cancellation, you have not yet paid the consideration or the contractually agreed installment. In all other cases you will not be charged for returning the goods.


Dispute Resolution

Online-Platform for dispute Resolution: The EU-Commission has an online platform for an alternative dispute resolution. You can reach it by pointing your browser to Link


5. Prices and Shipping Costs

5.1 The prices mentioned on the product sites include the statutory value-added tax and other price components.

5.2 In addition to the prices indicated above, we charge a flat shipping rate for deliveries within Germany and a table rate abroad. The shipping costs will again be indicated on the product sites, in the shopping cart system and on the order page. Details are listed in the shipping information.

6. Delivery

6.2 The delivery time will be up to 25 days depending on the country where the delivery goes to. Possibly deviating delivery times will be indicated on the respective product page.

7. Payment

7.1 Payment will be effected either by advance payment or via Paypal.

7.2 In case advance payment is selected, we will indicate our bank details in the order confirmation and the goods will be delivered upon receipt of your payment.

7.3 You will only have the right to set off if your counterclaims have been legally established or are unquestionable or have been accepted by us in writing.

7.4 You can only exercise the right of retention if your counterclaims result from the same contractual relationship.


8. Retention of Title

The property in the goods shall remain with us until all payments of the amounts due have been made in full.



Further Information

Order Transaction:

Once you have found the desired product you can place it into your shopping cart, without obligation, by clicking on the [Add to Shopping Cart] button. You can view the content of the shopping cart at any time without obligation by clicking on the [Shopping Cart] button. You can remove the products from the shopping cart at any time by clicking on the [Delete] button. If you want to buy the products in the shopping cart, click on the [Go to Checkout] button. Please insert your data. Having entered your data and selected your payment method, you will be referred to the order page where you can check your data again. By clicking on the [Order] button, the order process will be completed. You can cancel this process at any time by closing the browser window. You will find further information on the individual pages, e.g. regarding correction possibilities.


Contract Text:

The text of the contract will be saved on our internal systems. The General Terms and Conditions on this page can be viewed at any time. You will receive the order data and the GTC by email.



In its judgement of May 12, 1998 - 312 O 85/98 – “Liability for Links” the Regional Court of Hamburg decided that the addition of a link may result in the liability for the contents of the linked pages. This can only be avoided by explicitly distancing oneself from such contents. We hereby distance ourselves explicitly from all contents of all linked pages on our homepage and do not embrace any of their contents.

Despite careful control of the contents, we do not assume any liability for the contents of third-party links. The contents of the linked pages are the exclusive responsibility of their operators. Liability claims against Jessica Sax, which refer to damages of material or immaterial nature caused by the use or non-use of the information provided or by faulty and incomplete information, are generally excluded, unless either deliberate or gross negligence on the part of the company can be proven. The company expressly reserves the right to change, amend and delete parts of the page or of the entire offer or to stop their publication, without prior notice.


The company aims to observe the copyright in all publications. However, should an infringement of copyright occur, the object in question shall either be removed upon notification or marked with the respective copyright sign. All brands and trademarks mentioned within the Internet offer and, as the case may be, protected by third parties, are subject without restrictions to the clauses of the applicable trademark law and the titles of the particular registered owners. The sole fact of being mentioned does not allow the conclusion that trademarks are not protected by third-party rights.

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